Privacy Policy
Last updated: 2025‑09‑16
This privacy policy describes how Softcone ("we", "us") processes personal data in accordance with applicable law, including the EU General Data Protection Regulation (GDPR) and the Dutch GDPR Implementation Act.
Data controller
Softcone
Hof van de Paltz 43, 4873 HZ Etten-Leur, Netherlands
KvK: 74014951 — BTW/VAT: NL002510095B33
Email: [email protected]
What we collect
- Contact details you provide (e.g., name, email, phone) when you contact us.
- Technical data such as IP address, browser and device information, and usage data.
- Project information you voluntarily share for quotations or services.
Why we use your data
- To respond to inquiries and provide services.
- To operate and secure our website.
- To comply with legal obligations and maintain records.
Legal bases
We process personal data on the basis of consent, contract performance, legitimate interests, or legal obligation, as applicable.
Retention
We keep personal data only as long as necessary for the purposes above or to meet legal obligations.
Sharing
We do not sell personal data. We may share data with service providers under data processing agreements and when required by law.
Your rights
You have the right to access, correct, delete, restrict, or object to processing, and to data portability where applicable. You can withdraw consent at any time.
Cookies and analytics
We use only Google Analytics cookies to understand website usage. Non‑essential analytics cookies are loaded only after you give consent via the cookie banner on our website. You can withdraw consent at any time by clearing your browser storage/cookies for this site. You can also control cookies via your browser settings.
Contact
To exercise your rights or ask questions, contact us at [email protected]. If unresolved, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).